This communication applies only to facility operators who submit Positive Response through Gopher State One Call’s website, or those who would like to begin utilizing this tool.

A new Positive Response website is being implemented by Gopher State One Call, and will go live on January 1, 2011.

New Site Benefits

• Facility operators can respond to multiple facility types, at one time, for free! One member code can respond to as many facility types as necessary, providing better information to excavators, homeowners and others within your organization.
• An open comments field will be available, allowing facility operators the ability to leave remarks for those who will be excavating.

Steps to Define Facility Types in the New Positive Response Site:

1. Retrieve your Member ID (which will be used to login to the site) by clicking here. This is the same Member ID your organization uses to login to MSAM, but will require a new password to be created to access the Positive Response site.
2. Watch the training videos at: http://www.gopherstateonecall.org/submit-prs-training
3. Click the green button on the training page to access the new Positive Response site.
4. Login with your MEMBER ID number (ex: MN000000) as your Member ID, and type in PASSWORD for your password.
5. Click the Facility Maintenance button to define/select your organization’s facility types.

If you have any questions on how to define your facility types within the new Positive Response site, please contact the GSOC Transition Hotline at 952-697-4299 or gsoctransition@korterra.com.

Thank you all for your continued patience and participation during our technology upgrade!