News + Events

Veterans Day closure - Thursday Nov, 11th, 2021

Gopher State One Call will be closed Thursday, November 11 in observance of Veterans Day. 

Emergency calls are exempt from business hours and always accepted, even on holidays. All non-emergency locate requests can be submitted 24 hours a day, 7 days a week online—but are processed only during GSOC’s business hours. Effective November 1 to March 31, Gopher State One Call business hours are 7 AM to 5 PM Monday through Friday.

Any official holiday will not count toward your standard 48-hour notice when filing locate requests. Please plan accordingly.

2021 GSOC HolidayBanner Veterans Day

How to Spot Underground Utilities in Your Neighborhood

In the rush of daily life, it’s easy to forget about the massive network of buried utilities underneath us. In fact, according to the Common Ground Alliance, there are about 19 million miles of underground facilities in the United States, with more being installed every day.

These facilities provide heat, lights, sewer, water, communications and other services that homes, schools and businesses rely on day and night. Burying important pipes and cables underground helps protect them from exposure to the elements and from human-inflicted damage—which is why they need to be located and marked before anyone digs near them.

Below are some common underground utility indications that you may encounter every day as you walk, bike or drive through your neighborhood. Familiarize yourself with these landmarks and note them the next time you’re out and about. (Just remember to put safety first and keep your distance from any utility equipment—and remind children to do so as well.)

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Labor Day closure - Monday, September 6th 2021

2021 GSOC HolidayBanner Labor Day

We will be taking calls for emergency locates only on Monday, September 6th in observance of Labor Day, but remember, you can file a ticket online 24/7. NOTE: Monday will not count towards your standard 48 hour notice when filing a locate, so please plan accordingly.

Learn from the Unexpected with Christopher Koch of ZoneOne Locating

The damage prevention industry isn’t always predictable, but Gopher State One Call believes that we can all learn from those unexpected moments and be safer for it. 

That’s why we’re introducing our Learn from the Unexpected series. These videos—featuring Minnesota damage prevention professionals just like you—will allow community members to share their stories so that we can all work smarter and safer, and help the industry grow. 

Head to the Learn from the Unexpected website to check out our first video, featuring Christopher Koch, a damage prevention educator and president of ZoneOne Locating. In it, Christopher explains how Minnesota property owners can avoid the unexpected by making one more important call after contacting 811—to a private facility locator. 

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If you’d like to nominate someone or submit your own Learn from the Unexpected story, find out how on the Learn from the Unexpected website. Winners will be featured in an online video (complete with an epic entrance like Christopher’s) and receive a free pair of Red Wing work boots. They’ll also earn the honorary title of Damage Prevention Influencer. If your story is not selected, you will still be entered to win a $50 gift card to Duluth Trading Co.

Read the full interview with Christopher Koch and learn more about how you can protect private facilities on your property in our article Private Utility Locating: What Homeowners Need to Know.

Know Your Notification Center: Gopher State One Call’s Damage Prevention Legacy


Thirty-five years ago this month, tragedy struck in the Twin Cities suburb of Mounds View, Minnesota. A leaking gas pipeline running a mile west of Interstate 35W, underneath Long Lake Road, exploded in the early morning hours of July 8, 1986. The fires from multiple blasts killed two people—a 6-year-old child and her mother—and severely injured another woman who had been out on her Tuesday morning newspaper delivery route while the neighborhood slept. 

As the July 9, 1986 edition of the Minneapolis Star and Tribune described, “Manhole covers blew out of the ground, spewing sparks and fire like giant blowtorches. Walls of flame taller than utility poles flashed down the streets, melting power lines and mailboxes. Shrubs burst into flame and leaves wilted.” 

The disaster didn’t only affect families and first responders, though—it forever changed how underground utility damage prevention works, and is perceived, in Minnesota. After the Mounds View incident, the state legislature conducted a pipeline safety study and mandated that comprehensive damage prevention legislation be passed. State Statute Chapter 216D, the state dig law that we all follow today, resulted in 1987. Later that year, Gopher State One Call was formally approved as the state’s damage prevention notification center. Its job? Receive notices of intent to excavate—and in turn, contact all facility operators in the area so that they could mark the lines before excavation. 

GSOC accepted its first locate request on October 1, 1988. Since then, it has worked tirelessly to educate utility operators, locators, excavators and homeowners about damage prevention so that an incident like the one on July 8, 1986 doesn’t happen again. In 2020 alone, GSOC handled 941,358 notices to excavate, the highest number recorded in its history. 

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