Excavator Ticket Management® (ETM) is an online archive of an excavator’s GSOC locate request tickets. The ETM product allows the excavator to view and manage their historical and current locate request tickets.
Excavators can request an on-site meeting with facility operators by submitting a meet request ticket through GSOC. A meet should only be requested when it is difficult to precisely define the location or scope of the excavation in a routine locate request. When the meet time is requested, the meet time must be at least 48 hours (excluding weekends and holidays) after contacting GSOC. The excavation start time must be at least 24 hours (excluding weekends and holidays) after the proposed meet date and time.The scheduling of a meet request does NOT mean that the worksite will be marked at the time of the meet.
Excavators are required to maintain written documentation, an example of which is provided above, of each meet with a facility operator or their representative. This documentation must be kept for the duration of the excavation.
For more information about excavator responsibilities, check out our Excavator Quick Guide or the complete Gopher State One Call Handbook.