Board of Directors 

Highlights: April 13, 2022

  • Chair’s Report: Approval of January minutes.  
  • COO Report: Review of 2019 strategic plan that is driving current initiatives. Slow start to the summer but activity increasing with April 11th as the first 4,000+ ticket day. Meet ticket initiative is receiving positive feedback and suggestions for future improvements. Education and public awareness efforts will be targeting landscapers this year with a goal of increasing use of and compliance with MN216D requirements. A timeline of improvements made since 2016 is now available to board members and OCC staff. The data visualization project is ongoing and in Phase II of development. Continued progress is being made on the UUMPT project and it has become apparent that data sharing agreements will be an important issue in the future. Barb and Adam participated in a CGA Next Practices panel about electronic whitelining and will be looking for input from board subject matter experts.
  • PR/Awareness Report: Olivia is at Spring DP meetings, but will give a full report at the next meeting.  
  • MNOPS Report: Review of 2021 damage information. Damage rates seem to be plateauing so now what can we do to reduce damages? Discussion of continued need for education regarding the requirements for meet tickets and whitemarking and MnOps would like to be invoolved in the electronic whitelining discussions. Discussion of HF 3138 transportation omnibus bill as well as civil penalties for violations to 49 CFR. 
  • OCC Report: Work from home model will continue. Change to direct hiring by OCC has been successful and there are now 99 total employees as of March 31, 2022. Ticket volumes are down 30% for the first quarer as compared to 2021 with weather probably playing a major role. Online ticket submission remains at a high 86.6.%. Review of technological immprovements since 2016. Continued updates to maps with over 4,000 updates made so far this year. Phase I of the data visualization project indicates that there have been more tha 1400 seperate users interacting with the system and the notification center is looking forward to stakeholder feedback. 
  • Finance Committee Update: Not concerned about the reduction in tickets. Lower ticket volumes means lower contract expenses. The first quarter committee meeting has been deferred, but the annual meeting with a financial advisor is still planned to discuss potential changes to the invesment strategy due to capital market changes. Chris Fry announced his resignation from the board effective with the april meeting.

Highlights: January 12, 2022

  • Chair’s Report: Special guests Ron Peterson, Executive Director of NULCA, and Sarah Psick, Government Relations Representative for Minnesota AGC. 
  • Infrastructure Protection Coalition (IPC) 811 Industry Study: Coalition is made up of contractor trade associations and the report is extensive covering all 50 states. This document was intended to be organic, but Barb Cederberg's understanding was that there would be no further revision of the report without additional funding.
  • COO Report: 2.4% decrease in overall tickets from last year though onlline ticketing increased to 83.8%. Continued efforts in the design engineering industry are planned for 2022 as well as new initiatives with the landscaping industry. Underground Utilities Mapping Project Team (UUMPT) willl continue and they will present next at the CGA conference in March. Overall, the majority of performance metrics are high and there was very little down time in 2021.
  • MNOPS Report: 2022 Pipelline Safety Conference is tentativelly scheduled for April 5-7. In person or online has not been decided at this time. MnOps has received several complaints about the appllicability of meet tickets. MnOps plans to provide further education and develop an alert notice.
  • PR/Awareness Report: None.
  • OCC Report: Website Data Visualization Tool presentation by Kyle Sowder of OCC. Input is encouraged from the board and stakeholders at large once the feature is live.
  • Board Governance: Read full minutes for a complete listing of board elections.

Highlights: December 8, 2021

  • Approval of Financial Projection Pat Warden then reviewed the remainder of the financial projection with the Board with assistance from Kevin Moore. After discussion, upon separate motions, duly made and seconded, the Board approved the 2022 Financial Projection.

Highlights: November 10, 2021

  • Chair’s Report: Introduction to new Board member Brian Connolly. Additional closed meeting planned for December 8th to review 2022 financial projection. Next regularly scheduled meeting willll be January 12, 2022 via Zoom. In-person meetings still on hold.
  • Legislative Report: None.
  • COO Report: Tickets are down approximately 2.2% as of the end of October. Review of tickets with extended start times showd that very few have delays of more than 60 minutes. The center conducted an analysis of help desk calls related to locators. Most were for unmarked facilities and a handful were for incorrect markings. Help desk employees are trained to encourage excavators to contact utilities directly so they can take action to correct their locators. Awareness program requesting excavators to allow for extra time for locators to mark as they are able has proven successful. Extra time was given on 44% of tickets as compared to 36% in 2022. GSOC is supporting the development of a case study regarding meet tickets to encourage locators that do not support the program. The Underground Utility Mapping Project team presented at CGA  in October and was well recieved. There are also plans to present at the Gllobal Excavation Safety Conference inn March 2022. OCC has acquired additional GIS technology resources and is planning a pilot project that would allow for the export of excavation polygons with a link to positive response so that info can be displayedon a companies excavation project GIS maps. The data analytics project is on track to launch in early 2022.  
  • MNOPS Report: Chapter 216D Stakeholder meetings are moving forward and the MnOPS annual Safety Conference is planned for April 4, 2022.
  • PR/Awareness Report: Specific effort being targeted to professional landscapers as a result of industry feedback. iHeart radio campaign expanding to include K102. Damage Prevention meetings are planned to be in-person in March and April 2022 and GSOC will be participating in sever expositions through winter and spring.  
  • OCC Report: Overall decrease in tickets is due entirely to decreases in hommeowner tickets, though they are still above 2019 numbers. Changes to GSOC policy in May will only allow for 1 update to refresh marks after which a new ticket will need to be submitted. Maps continue to be improved by governement GIS data. 14,000 updates have been made this year with over 5,000 made in October alone.
  • Board Governance: 40% of the Board is new within the last five years, but officers have remained the same throughout COVID. Board members are encouranged to consider what type of rotation is desireable and what additional roles they might be willing to participate in.


  • 1