- Created: Thursday, 14 May 2020 11:59
- Written by Amber Dahl
On May 19, Gopher State One Call officially transitioned to our new ticket processing tool, ITICnxt. We took the technical innovations of our former ITIC platform and rebuilt it with the user in-mind, but ITICnxt is still free and it still allows excavators to create, manage and track their dig requests entirely online.
While the overall tool design remains the same, we made significant improvements to ITICnxt’s user experience interface. These modifications include easier-to-read fonts for quicker navigation, better contrasting color schemes to enhance legibility and modern icons to better guide the user through the ticket submission process.